OptConnect Announces Release of Powerful Online Wireless Portfolio Management System
KAYSVILLE, UT, July 19, 2013—OptConnect, the leading wireless connectivity solutions provider for the ATM industry, today announced the release of the OptConnect Portal, a powerful new online wireless device portfolio management system. Developed as a cloud-based system, the OptConnect Portal provides customers full access to monitor and remotely control OptConnect wireless gateway devices from any internet-enabled device.
“At OptConnect, we are really excited to introduce our latest innovation to the ATM industry. By putting control in our customers’ hands, we feel the OptConnect Portal will prove valuable in maximizing ATM uptime, minimizing organizations’ operating expenses, and providing a more sophisticated set of tools for customers to manage their OptConnect device portfolio,” said Chris Baird, Executive Vice President of OptConnect.
Some of the key OptConnect Portal features include:Management of an entire portfolio of devices – customers are able to view and distinguish OptConnect devices by seeing detailed information including device model numbers, serial numbers, associated ATM terminal IDs and descriptions.Monitoring of signal strength – the OptConnect Portal displays a graphical representation of current and historical wireless signal strength data, allowing customers to troubleshoot any cell signal strength issues.Automated notifications – customers can set up automated notifications, received via email, and be informed of communication issues, allowing them to quickly troubleshoot connectivity problems.Remote resetting of wireless device – with the click of a mouse or touch of a screen, customers can remotely reinitialize OptConnect devices, a task often involving phone calls or onsite technician visits.Mobile Access – the OptConnect Portal is compatible with all internet-enabled smart phones, tablets, and computers.
Combining cloud computing and wireless telemetry technologies, the OptConnect Portal’s architecture is designed to offer a vast platform for technology expansion. Patrick Charles, Chief Technology Officer of Grant Victor, parent company of OptConnect, explains, “The OptConnect Portal is a continually evolving platform for machine-to-machine device management and control which is bringing new features and functions to our customers, not only in the ATM market, but also in related industry segments and verticals. It’s an integral piece of our technology offering and we will continue to bring technology to the industry that will enhance our customers’ wireless connectivity experience.”
Initial feedback from customers has been positive. A survey of initial beta users conducted in April yielded the following results:
100% of respondents reported the OptConnect Portal has been effective at helping manage their portfolio of OptConnect wireless devices86% of respondents reported it has been effective at identifying communication issues
79% of respondents reported saving money on a monthly basis due to lower operating costs and reduced ATM downtime
The OptConnect Portal is available immediately and is offered in two access level options, Basic and Premium. Customers can view detailed information and initiate a free trial online at www.optconnect.com/portal.
OptConnect, a Grant Victor company, is North America’s leading provider of wireless connectivity solutions for ATMs and is revolutionizing the way ATMs communicate, providing for fast and secure connectivity, cost savings, greater reliability and mobility.
About Grant Victor
Grant Victor, headquartered in Kaysville, Utah, is North America’s foremost ATM Service Provider—facilitating the access and convenience to cash in the consumer marketplace. Grant Victor wholly owns subsidiary companies ATMequipment.com and OptConnect, which combined provide comprehensive ATM services and solutions.